What We Do

Tools that actually run
your business for you.

Not dashboards to stare at. Not apps to manage. Systems that work in the background while you're on the job — texting customers, capturing leads with their name and number, sending reminders, and building your reputation automatically.

⭐ Core Service

Missed Call Text-Back

Someone calls your business and you can't answer. Within 60 seconds, they get a text message from your number — your name, your tone, your message. The conversation asks for their name and callback number automatically. You get a complete lead sent straight to your phone — ready to close when you're free.

60 sec
response time
85%
of customers text back
24/7
runs automatically
$0
per-text cost to you
  • Custom message written in your voice — not robotic templates
  • Automatically prompts for their name and callback number
  • Sends you a lead alert with customer name, number, and issue
  • Works with your existing business number
  • Off-hours messages let customers know when to expect a call back
Start Free Trial
📵
Missed Call Unknown · 10:42 AM
⏱ Sent in 52 seconds
Hey! This is Ridgeline Electric. We missed your call — we're on a job right now. What can we help you with?
Need someone to look at my breaker panel. Tripping constantly
We deal with that all the time. Can I grab your name and the best number to reach you? We'll get you on the schedule.
Kevin Walsh, 540-555-0147

Everything else that runs on autopilot.

These services are all included in the Full Package — or start with just the Text-Back and add the rest when you're ready.

📅
Appointment Reminders

A customer books a job on Thursday for next Tuesday. Between now and then, life happens — they forget, they double-book, they assume you'll remind them. Most contractors show up to an empty driveway.

We send an automatic reminder 24 hours out and again 2 hours before the appointment — by text, in plain English, with your business name. Customers appreciate it. No-shows drop dramatically.

  • 24-hour and 2-hour reminder texts
  • Easy reply-to-confirm or reschedule option
  • Ties into your existing booking system or we set up a simple one
The outcome
Fewer no-shows, less wasted drive time, more confirmed jobs per week.
🌡️
Seasonal Maintenance Campaigns

Your past customers are your easiest new revenue. They already trust you, they already have your number, and they still need their AC cleaned every spring and their furnace checked every fall.

We build and send seasonal campaigns on your behalf — spring AC tune-up texts, winter heating reminders, back-to-school electrical safety checks. Written to sound like you, sent from your number.

  • Spring AC cleaning campaign (April)
  • Fall furnace tune-up campaign (September)
  • Custom campaigns built around your service calendar
  • Reply management so you don't miss a booking
The outcome
Recurring revenue from customers you already earned, booked automatically every season.
Review Request Automation

You just did great work. The customer loved it. Three hours later, you're on another job and they've moved on — and you've missed your best shot at a 5-star Google review.

We send an automatic review request text after every completed job — thanking them, asking how it went, and including a direct link to leave a Google review. Timing is everything, and we've got the timing dialed in.

  • Sent 1–2 hours after job completion (while the experience is fresh)
  • Direct Google review link — no clicking around
  • Custom thank-you message in your voice
  • More 5-star reviews means higher Google ranking
The outcome
A steadily growing review count that brings new customers to you — for free.
🗺️
Google Business Profile Management

When someone in Lynchburg types "HVAC repair near me," Google decides who shows up first. Your Google Business Profile is the single most important thing you can optimize — and most contractors ignore it completely.

We manage your profile so it stays complete, current, and competitive — posting updates, responding to reviews, keeping your hours accurate, and making sure Google knows you're active and trustworthy.

  • Weekly posts to keep your profile active
  • Professional responses to all new reviews
  • Photo updates and service area optimization
  • Monthly report on profile views and calls generated
The outcome
More visibility in local searches, more trust from new customers, more inbound calls.

Straightforward. No surprises.

Two plans. No hidden fees. No per-text charges. No long-term contracts.

Text-Back Automation
$500 one-time setup, then
$ 300
per month
  • Missed call text-back — unlimited, 60-second response
  • Two-way lead capture conversation — name, issue, and callback number collected automatically
  • Instant lead alert to your phone with full customer context
  • Appointment reminder sequences
  • All SMS copywriting written and customized for your business
  • Works with your existing phone number — no changes needed
  • Monthly performance report — calls captured, leads recovered, estimated revenue
Start Free 2-Week Trial

No credit card required for trial. Setup call included.

Full Package
$800 one-time setup, then
$ 500
per month
  • Everything in Text-Back, plus:
  • Automated lead tracking pipeline — no inquiry falls through the cracks
  • Appointment reminder sequences
  • Reactivation campaigns for past customers
  • Four seasonal promotional campaigns per year
  • Review request automation after every completed job
  • Google Business Profile management — weekly posts, review responses, listing optimization
  • Monthly performance report showing leads captured and estimated revenue recovered
  • Priority support
Start Free 2-Week Trial