No vague promises. No tech speak. Just a clear breakdown of how a missed call becomes a captured lead — with their name, number, and what they need — delivered straight to your phone.
This is what happens every single time a call goes unanswered. The system texts them, collects their info, and delivers a lead to you. Automatically.
You're on the roof. You're under a sink. You're driving between jobs. It doesn't matter why — the point is you couldn't answer, and that call went to voicemail or just rang out.
Within 60 seconds of the missed call, the customer receives a text message from your business number. It's written in plain English, uses your business name, and sounds like a person — not a robot. It asks what they need and prompts them for their name and best callback number.
85% of customers who receive the text respond to it. They tell you what they need, and the system collects their name and callback number through the conversation. Once the info is captured, you get a lead alert sent straight to your phone — customer name, number, and what they need, all in one place.
When you have a free moment — lunch break, end of a job, driving between sites — you check your lead alert and call them back. The customer already knows you're busy and isn't annoyed. They gave you their name and number because they want to hear from you.
A couple hours after the job is marked complete, the customer gets a follow-up text thanking them and asking how everything went — with a direct link to leave a Google review. No chasing, no asking awkwardly in person.
No. We write your messages from scratch based on how you actually talk. Before we set anything up, we have a short call with you to get a feel for your voice — how formal you are, what you call your customers, whether you sign off with "thanks" or "appreciate it." The whole conversation — from the first text to the name-and-number prompt — sounds like you wrote it. Because we wrote it with you.
Voicemail and text-back aren't the same thing. Voicemail asks the customer to do work — leave a message, wait for a callback, wonder if you got it. A text is a two-way conversation that starts immediately. Over 80% of voicemails go unchecked within 24 hours. Over 95% of texts are read within 5 minutes. You can have both. You should.
No website required. No tech skills required. We handle 100% of the setup. All you need is a phone that can receive notifications. If you can read a text, you can use this system. The only thing that changes for you is that you start getting lead alerts — customer name, number, and what they need — delivered to your phone every time you miss a call.
Smart question. We set your hours during onboarding. After-hours calls get a different message — something like "Thanks for calling. We're closed right now but we'll reach out first thing tomorrow morning. Feel free to text us back with what you need." Customers appreciate the honesty, and you're not creating an expectation you can't meet.
The system works the same way regardless. We can optionally set it up to recognize repeat customers and use a different, shorter message — like "Hey, it's Blue Ridge Heating again — sorry I missed you, I'll call you back shortly!" Same speed, a little more personal. Your call.
Absolutely. Just text or email us. We'll update it usually within the same business day. Want a summer-specific message? A message that mentions your current wait times? A message that promotes a limited-time deal? Easy. It's your message — we just run it for you.
From your first message to your first text-back going out: 24 hours, no tech skills needed.
The only way to know if it works for your business is to let it run. Two weeks is long enough to see it in action — to watch a missed call turn into a booked appointment. If you don't like it, you walk and we don't charge you a dime.
Get My Free TrialSetup fee ($500 or $800 depending on plan) applies only if you decide to continue after the trial.